This Privacy Policy regulates the way in which the Association for e-commerce of Macedonia – AETM Skopje (hereinafter “AETM”, “We”, “Controller”) collects, uses and processes data collected from you as subjects of personal data ( hereinafter You, the subjects or the users) when visiting the website www.ecommerce.mk (hereinafter: “website”). By accessing the website, you confirm that you have read, understood and agree to the terms of the Privacy Policy.

The content of the ecommerce.mk website is intended for persons over 18 years of age. If a person under the age of 18 has submitted his/her personal data without the consent of his/her parents and/or guardians, they should immediately notify the Association for e-commerce of Macedonia.

1. WHAT PERSONAL DATA WE COLLECT

When visiting the website, your personal data is collected and processed, which you voluntarily submit when using the services of ecommerce.mk (using the service to apply and/or pay invoices for AETM membership or a verified e-merchant badge, filling in contact forms, as well as downloading reports). If you visit this website or use some of the above services, it is understood that you have given your consent to the processing of personal data for the purposes for which you provide them.

When filling out the contact form on the website, AETM processes your personal data, namely:

• First Name
• Last Name
• E-mail
• Phone
• Message

When you apply for the Verified e-Merchant Badge, AETM processes your personal data, namely:

• Name of legal entity
• Your name and surname
• Web page
• E-mail address
• Phone number
• Answers to the Verified E-Merchant Badge application

When you apply for membership in the Association, AETM processes your personal data, namely:

• Legal title of the subject
• Address
• Phone number
• Web page
• Unique tax number
• Unique identification number
• Main income code of activity
• Income code of activity
• A brief description of the products or services offered by the company
• Number of employees
• Authorized person who will represent the company in AETM
• Email for contact

When using the Newsletter (e-mail) service, AETM processes your personal data, namely:

• Your e-mail adress

2. COOKIES

To make your visit to our website more pleasant and to enable the use of certain functions, we may use “cookies”. Cookies are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the browser session ends. Other cookies remain on your device and allow us to recognize your browser the next time you visit our website. For the setting of different types of cookies, you will be asked for your consent beforehand. If cookies are not accepted, the functionality of our website may be limited. To learn more about how we use cookies, you can access our Cookie Policylink].

3. METHOD OF COLLECTION OF PERSONAL DATA

The data during your visit to the website is collected directly from you, i.e. in a way that you personally and directly submit the data to us or automatically through the “Cookies” tool if you have agreed to it (Please read the Policy on the use of cookies) .

4. FOR WHAT PURPOSES IS YOUR DATA COLLECTED?

AETM collects and processes your personal data exclusively for the purposes for which it was provided, such as:

• Applying for a Verified E-Merchant Badge and paying for it online
• Applying for AETM membership and paying for it online
• Administering the content and other functionalities of the site, all in order to improve its quality and the services we offer through it;
• Informing users about their services (direct marketing) – please see for more details below, in point 6;
• For refunds
• For your contact via email / phone number

5. METHOD OF PROCESSING YOUR PERSONAL DATA AND TERMS OF STORAGE OF YOUR DATA

Your personal data will not be processed for any purpose other than the purpose for which it was collected. Collected personal data are processed, mechanically and/or electronically, exclusively by persons employed/engaged by AETM who have access to the same and who are authorized and authorized to perform analyses, as well as in compliance with the principles for processing personal data from The Law on the Protection of Personal Data. The processing of your personal data is carried out by AETM in accordance with the regulations on the protection of personal data of the Republic of North Macedonia, taking all prescribed technical and organizational measures to ensure secrecy and protection during the processing of personal data at its disposal.

In addition, AETM applies security measures during the collection, storage and processing of information in order to protect against unauthorized access, change, disclosure or destruction of your personal data, as well as non-personal data stored on our site. Personal data can be submitted only to the competent authorities, in accordance with the legally provided procedure.

If you decide to withdraw your consent to the processing of your personal data, your personal data will be deleted, except for the personal data that AETM has a legal obligation to keep within a legally defined period according to the Law on Archival Material or other applicable law.

Personal data when using the Contact service, filling in the membership application form and downloading reports AETM keeps until withdrawal of your consent

When using the Newsletter (e-mail) service, AETM keeps your personal data until you withdraw your consent.

6. POLICY ON THE PROCESSING OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES

We may use your personal information to send you direct marketing communications about our event or news about e-commerce and our related services, including our announcements about upcoming events. This can be in the form of email, posting, SMS, telephone or targeted internet advertising. We limit direct marketing to a reasonable and proportionate level and send you communications that we think will be interesting and relevant to you, based on the data we have about you. We use your personal data for direct marketing purposes exclusively on the basis of your consent to the processing of your data for direct marketing purposes, which you have the right to give when accessing and using it.

When visiting our website, you have the right to leave your e-mail address in the “Stay updated” field by pressing the “SUBSCRIBE” button.

You have the right at any time to ask us not to send you marketing communications and not to use your personal data when profiling for direct marketing purposes. You can refuse to receive electronic newsletters and other marketing communications, if you follow the instructions for opting out of content in electronic messages, by following the links to turn off a certain option at the bottom of the electronic message: “Unsubscribe from this list”

Or, for your rightsyou can contact our Personal Data Protection Officer Maria Ristovska at any time via

Е-mail address: marija@ecommerce.mk

Phone number: +389 78 67 98 92

7. YOUR RIGHTS

You, as the subject of personal data, may contact the Personal Data Protection Officer at any time to exercise your rights. The rights you have are the following:

• The subject’s right to information and access to personal data
• Right to correct incorrect or incomplete personal data
• Right to erasure of personal data
• Right to restriction of processing
• Right to data portability – the right to receive your personal data in a structured, commonly used, machine-readable format, or to request that we transfer that data to another controller;
• The right to object to the processing of personal data;
• The subject of personal data has the right to withdraw consent at any time and to stop the processing of personal data based on consent
• The right to submit a request to the Personal Data Protection Agency

For additional information about your rights to protect personal data, you can contact our personal data protection officer Marija Ristovska at the following e-mail: marija@ecommerce.mk or read the official policy at the following link.

Во секое време можете да поднесете барање и до агенцијата за заштита на лични податоци за вашите права

Personal data protection policy

Form 1: Request for submission of information for personal data processing

Form 2: Request to stop the processing of personal data

8. PROVISION OF USE DATA TO THIRD PARTIES

Personal data may be provided only to the competent authorities, as well as to third party processors with authorization given by the Controller and under the conditions and to the extent permitted by the Law on Personal Data Protection.

9. TRANSFER OF PERSONAL DATA TO OTHER COUNTRIES

AETM does not transfer personal data to third countries.

10. CHANGES TO PRIVACY POLICY BY CONTROLLER

This Privacy Policy may be modified at any time by posting the modified text of the Privacy Policy on our website, as well as the date of the update. Changes to the Privacy Policy take effect immediately upon their publication. Therefore, please periodically review the Privacy Policy and read its possible changes. By continuing to access and use our website, the user agrees to the changes and accepts the provisions of this Privacy Policy.

11. PRIVACY POLICY PUBLICATION DATE

01.09.2021
/*last updated 02/01/2024