TRUST THE VERIFIED

To reduce unnecessary risk when shopping online, look for the Verified E-Seller Badge on the e-store before making a purchase. E-sellers displaying this badge are registered legal entities verified by the Macedonian E-commerce Association. Верификуваните е-трговци се регистрирани правни субјекти проверени од АЕТСМ.

VERIFIED E-SELLER BADGE

In the digital age, e-tailers need to build trust with e-shoppers.

The Verified E-Seller Badge is a visual trust mark displayed on e-stores, helping consumers identify e-sellers that are registered legal entities. Before the badge is issued, each e-seller undergoes a verification process to confirm compliance with the basic legal requirements for conducting e-commerce, as outlined in the Verified E-Seller Badge Rulebook.

For consumers, the badge serves as a clear reference point for assessing the legitimacy of an e-seller. For businesses, it functions as a trust-building tool that signals credibility and responsible online operations.

How to become a verified e-seller?

To get the Verified E-Seller Badge, each e-Seller needs to complete a short online application about their e-commerce business.
1

File an application

Fill out a short online application in which you will answer whether you meet the basic legal conditions for working in e-commerce.

2

Make a payment

After submitting an application, it is necessary to make a payment. It can be done by payment card or invoice.

3

Checking the application

After the payment is completed, a verification process follows, carried out by MECA in accordance with the criteria for obtaining the Badge.

4

Notification

If you meet all the criteria, you will receive a confirmation email that you are a Verified e-seller and instructions for setting up the Badge. If you do not meet any criteria, you will receive an email with corrections that need to be implemented on the e-shop, so that the Badge for a verified e-seller can be acquired.

Верификувани е-трговци

Find out how to submit a complaint to the appropriate competent institution

When a consumer has a complaint regarding an online purchase, they should first contact the e-shop.
The e-shop is responsible for handling the complaint and providing a solution.
If the e-shop and the consumer are unable to reach a resolution,
the consumer may submit the complaint to the competent authorities.

Buy from verified e-merchants

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